Diaper Pails

Where can I get a replacement deodorizer disk?

Deodorizer disks for the 09-108 diaper pails are available through the Consumer Relations Department. Please have your model number and manufacturing date available prior to contacting us. To order, e-mail the Consumer Relations Department by “Clicking Here”, or fax us at 1-800-207-8182, or write to the following address:

Dorel Juvenile Group
Consumer Relations Department
P.O. Box 2609
Columbus, IN 47202-2609

You may also contact the Consumer Relations Department at 1-800-544-1108 where you can speak to a Consumer Relations Representative. Hours of operation for our 800 number are Monday — Thursday 7:00 AM to 6:00 PM EST and 7:00 AM to 4:30 PM EST on Friday.

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What size bags will fit my diaper pail, model number 09-108?

A standard 8-gallon trash bag will fit your Cosco diaper pail, model number 09-108.

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What kind of bag is used in the Diaper Nanny and where can I purchase one?

The Diaper Nanny uses a special continuous bag. These continuous bags are available through the Consumer Relations Department for $5.12 plus shipping and handling. Please have your model number and manufacturing date available prior to contacting us. To order e-mail the Consumer Relations Department by “Clicking Here”, or fax us at 1-800-207-8182, or write to the following address:

Dorel Juvenile Group
Consumer Relations Department
PO Box 2609
Columbus, IN 47202-2609

You may also contact the Consumer Relations Department at 1-800-544-1108 where you can speak to a Consumer Relations Representative. Hours of operation for our 800 number are Monday — Thursday 7:00 AM to 6:00 PM EST and 7:00 AM to 4:30 PM EST on Friday.

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Where can I purchase a Diaper Nanny?

The Diaper Nanny has been discontinued, although you might be able to find one at Wal-Mart or by ordering through The Right Start catalog.

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Are there any warranties for my diaper pails?

Dorel Juvenile Group warrants its products to be free from defects in workmanship and material under normal household use and service for one year following date of purchase for most products. Some of our products have extended warranties. This warranty shall not apply to damages arising from neglect, accidental damage, or commercial use of the product. This is a limited warranty. Liability for consequential property damage is expressly excluded. Proof of purchase is required. To make a claim under this warranty, you must contact Dorel Juvenile Groupšs Consumer Relations Department by “Clicking Here”, or fax us at 1-800-207-8182, or write to the following address:

Dorel Juvenile Group
Consumer Relations Department
PO Box 2609
Columbus, IN 47202-2609

You may also contact the Consumer Relations Department at 1-800-544-1108 where you can speak to a Consumer Relations Representative. Hours of operation for our 800 number are Monday — Thursday 7:00 AM to 6:00 PM EST and 7:00 AM to 4:30 PM EST on Friday. Proof of purchase is required. Not all Options 5 High Chairs are affected by the recall.

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