Frequently Asked Questions
Dorel Juvenile Group (DJG) wants to remind you that it is important to read and follow all instructions and warnings pertaining to your DJG product. If you still have questions after reading your instructions, please contact Dorel Juvenile Groupšs Consumer Relations Department.
Your additional questions can be answered by e-mailing Dorel Juvenile Group (formally known as Cosco and Safety 1st) by clicking here, by faxing us at 1-800-207-8182, by writing to the following address:
Dorel Juvenile Group
Consumer Relations Department
P.O. Box 2609
Columbus, IN 47202-2609
or by calling 1-800-544-1108 where you can speak to a Consumer Relations Representative. Hours of operation for our 800 number are Monday Thursday 7:00 AM to 6:00 PM EST and 7:00 AM to 4:30 PM on Friday.
Here are answers to some of the most frequently asked questions. Please choose from the product categories below:
